A strategic approach to Managed IT Services
Monitoring & Management: Keeping Your Systems in Check
Remote Endpoint 24/7 Monitoring and Management: Our team of experts works tirelessly, providing around-the-clock proactive monitoring and management for your endpoints. With this continuous vigilance, potential issues are identified and addressed before they can escalate, ensuring the seamless operation of your IT infrastructure.
Remote Issue Resolution: Experience swift and efficient issue resolution without the need for on-site visits. Our remote troubleshooting capabilities minimize downtime, keeping your business processes running smoothly.
Asset Management & Security: Fortifying Your Defenses
Software Asset Reports: Make informed decisions about your software assets with detailed reports. Understand software utilization to optimize licensing and enhance cost-effectiveness.
Hardware Asset Reports: Get insights into your hardware assets for effective resource planning. Ensure your hardware aligns with your business goals and remains up-to-date.
SentinelOne Endpoint Protection: Safeguard your systems against evolving cyber threats with robust endpoint security. Our Total IT package includes SentinelOne protection to fortify your defenses.
Microsoft 365 Integration: Empowering Your Productivity
Microsoft 365 Business Suite: Unlock enhanced productivity with Microsoft 365 Business Standard, an integral part of our Total IT package. Collaborate seamlessly with a suite of productivity tools tailored for your business needs.
Stay ahead of the curve with cutting-edge tools that enhance collaboration and communication within your organization.
Reports and Performance Analysis: Informed Decision-Making
Quarterly Summary Reports: Gain a comprehensive overview of your IT environment with regular monthly reports. These reports highlight key metrics and activities, enabling informed decision-making for the optimization of your IT resources.
CPU, Hard Drive, Memory Analysis: Delve deeper into system performance with thorough analysis of critical metrics. Identify and resolve bottlenecks to ensure optimal functioning of your IT systems.
Backup Services: Ensuring Data Resilience
Managed Cloud Backup of Entire 365 Environment: Securely back up your entire Microsoft 365 environment, ensuring data resilience in the face of unforeseen events. Protect your critical business data with our managed cloud backup services.
Managed Desktop/Laptop Cloud Backup: Extend your data protection to desktops and laptops with cloud backup services. Safeguard critical data, providing an extra layer of security for your business operations.
Support & Communication: Your Lifeline in IT
Email/Phone Support available: Enjoy responsive support via email and phone. Our dedicated support team is ready to address your queries promptly, ensuring minimal disruption to your business processes.
Out of Scope Service Work Billed at Service Plus Rates: For additional services beyond the standard offering, our Service Plus rates are available. Feel free to reach out for customized solutions that meet your unique business requirements.
Gain an advantage with Total IT
In conclusion, Total IT is not just a service; it's a strategic approach to IT management that empowers businesses to thrive in the digital age. By combining monitoring, management, integration, analysis, security, and support, Total IT provides a comprehensive solution that ensures the resilience, security, and optimal performance of your IT infrastructure. Embrace Total IT, and unlock a new era of technological excellence for your business.